Customer Service Representative - State Farm Agent Team Member
Watertown - WI
Customer Service Representative - State Farm Agent Team Member
Full Time • Watertown - WI
Responsive recruiter
Replies within 24 hours
Benefits:
- License reimbursement
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 1987 and currently lead a close-knit team of two. My State Farm career began right out of college as a Claim Representative before I had the opportunity to become an agent. After nearly four decades in the industry, I continue to enjoy helping customers protect the people and things that matter most to them.
Outside of the office, I enjoy fishing, traveling, and spending time with my wife and our two children. Family is a big part of my life, and that perspective shapes the way I approach both our customers and our team.
Our agency offers a 401(k), paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in creating a stable, supportive environment where team members can build rewarding careers.
I'm looking for someone who is honest, hardworking, coachable, and leads with integrity. If you're dependable, willing to learn, and want to be part of an established agency with a close-knit team, we'd love to meet you.
I opened my agency in 1987 and currently lead a close-knit team of two. My State Farm career began right out of college as a Claim Representative before I had the opportunity to become an agent. After nearly four decades in the industry, I continue to enjoy helping customers protect the people and things that matter most to them.
Outside of the office, I enjoy fishing, traveling, and spending time with my wife and our two children. Family is a big part of my life, and that perspective shapes the way I approach both our customers and our team.
Our agency offers a 401(k), paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in creating a stable, supportive environment where team members can build rewarding careers.
I'm looking for someone who is honest, hardworking, coachable, and leads with integrity. If you're dependable, willing to learn, and want to be part of an established agency with a close-knit team, we'd love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative with Kevin Mitchell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Bilingual Spanish preferred.
Compensation: $35,000.00 - $45,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Watertown, WI and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none